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We have two MailFoundry appliances for redundancy, this means you have two MX records for your email so should one fail then email is sent to the backup MailFoundry to ensure you don't lose email.

MailFoundry's MessageIQ scan engine uses a layered approach that maximizes kill rates and minimizes false positives by not using 'scoring' or rating systems for identifying spam - those systems are plagued by high false positive rates and are really only 'guessing' at spam.

The core layer for threat identification are the spam signature files, these signatures are created and managed by human spam editors who look at spam 24x7x365. MailFoundry release new spam updates every 5 minutes to ensure that our hardware has the latest rule sets to defeat spam attacks as they happen.

MailFoundy's spam signatures are designed around actual identified spam. The system isn't guessing at identifying incoming email which is why the false positives are the lowest in the industry.

Why MailFoundry?

MailFoundry's anti-spam engine, "MessageIQ" was designed from the ground up to protect your message while taking care of spam, viruses and other email threats.   

For over four years MailFoundry has been eliminating spam from email for over 2 million mailboxes world-wide.   

MailFoundry is very effective at killing spam, but the real benefit is in our false positive rates. We lead the industry with a false positive rate of less than 1 in 1 million. Some customers have seen only one false positive in over four years of service.   

Ease of Use
MailFoundry is a 'hands off' system meaning that administrators and end users are not spending time managing the system for rule creation, etc.   

What happens to the SPAM?

 If an email is flagged as Spam it's not deleted but held on the MailFoundry for 15 days. You will be sent an email digest at 8am each morning which will contain a list of the emails that have been filtered out by the MailFoundry system, this should contain 100% pure spam but gives you the option to read the emails and release them to your inbox if required.

If an email account does not have any email marked as Spam then you will not be sent an email digest for that email account.

What if SPAM gets through?
Should any Spam make it's way to your inbox you can report it to MailFoundry by forwarding it to
. A spam editor will then review the forwarded email and add new definitions if possible to ensure it's filtered in future.