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Please phone 07767 493610 for technical support.

or email

If one of our support staff has directed you to this page for remote support, please click the icon below and follow the intructions on this page.


Directions for use:

Once you have clicked on the icon the following window will pop up, Please click on run.

The next window will ask you to confirm you wish to run the file, Please click run again.

The last window is the IDT services operator window, please double click on the operator are speaking to.

The remote deskop service operates over encrypted ssl for you security.
You can close the connection at any time simply by right clicking the icon in the system tray (below) and selecting close.